Android SDK is now available!
Android SDK is available and iOS is coming soon!
Cross Device Enhancements – Client Key Decisioning
You can pass your client key (unique customer identifier) to Pulse Insights to deterministically link users’ browsers and devices. Subsequently, Pulse Insights can _decision_ based on client key instead of cookie. Implications: if a person answered a question on her home computer, you wouldn’t later ask on her work computer…
Reporting Enhancements & Bug Fixes
We added Survey ID in reporting to enable more advanced analysis in Business Intelligence tools such as Tableau and Domo. Also long inline targeting options above 255 characters are now supported. This is useful if a single inline survey is to be used across multiple page templates and thus multiple targets are…
Console Performance Improvements & Security Upgrades
Faster console page loads!
Target Surveys Based On User’s Previous Responses
Targeting Surveys Based On User/Device’s Custom Data Attributes
You can now easily target surveys based on a user’s device custom data. For example, maybe you want to only ask a question to users/devices who have over 50,000 loyalty program points. This feature works in conjunction with device/user-level custom data for the current user. The device/user custom data can be set on any…
Targeting Surveys Based On Pageview & Session Behavior
Suppress survey display if target div isn’t on page
“Inline” surveys that target a particular part of the page will no longer display if the target div isn’t found. Previously the survey rendered at the bottom of the page.
Device-level Custom Data
It’s now possible to set custom data that persists for the current device/user across surveys. For example, maybe you want to attach the current user’s loyalty program point balance and internal customer segmentation. The custom data can then be used for: Segmentation analysis. e.g., comparing user satisfaction based on point balance.…
Maximum answers changed from 6 to 10. Enhanced Free Text widget formatting. Added support for advanced question-level formatting. Fixed XLSX export for large reports. Fixed bug related to percentages with date filtering.