Devices Sheet on XLSX Export
Previously our XLSX export placed each response to a follow-up question on its own row in the XLSX. To aid in easier pivot table creation, we have added an additional tab that places follow-up questions to a survey by the same device/user as additional columns on the same row. This…
Console speed enhancements
We have upgraded components of our platform to make the console run faster!
Progressive Profiling Is Now Generally Available!
After being used for the past year in private beta, Progressive Profiling is now GA!
Force certain surveys to show via URL query string
You can now append the query string pi_present=[survey id] to force any live survey in the account to display. Previously this was done in the developer tools console only. This makes sending test links much easier.
Super Mega Answers Destroyer
For superadmins, you can now search and destroy certain answers. This is useful if test data makes it into production surveys.
Single Page Apps – Check Surveys on Hash Change
For single page applications, Pulse Insights now automatically checks for eligible surveys on hash change. Previously client dev teams had to manually check.
We have implemented a number of security enhancements related to authentication, idle logout, and password resets – some customer-facing and some under the hood.
Progressive Profiling – API Calls On Submit
For updating CRM records based on user responses, Pulse Insights can now use client key to update CRM records with account-specific and question-specific logic.
Restrict IP addresses from receiving surveys or questions
Configured at the account-level, you can now suppress certain IP addresses from receiving surveys. This is helpful for avoiding company employees from seeing on-site or in-app surveys.
Email Alerts Upon Survey Meeting Goal
Account users will now get alerted when surveys reach their goal and stop displaying.
Progressive Profiling – Push Daily Feed to Client CRM
Pulse Insights can create client-specific daily feeds of user activity keyed off client key for CRM ingestion.
Android SDK is now available!
Android SDK is available and iOS is coming soon!
Cross Device Enhancements – Client Key Decisioning
You can pass your client key (unique customer identifier) to Pulse Insights to deterministically link users’ browsers and devices. Subsequently, Pulse Insights can _decision_ based on client key instead of cookie. Implications: if a person answered a question on her home computer, you wouldn’t later ask on her work computer…
Reporting Enhancements & Bug Fixes
We added Survey ID in reporting to enable more advanced analysis in Business Intelligence tools such as Tableau and Domo. Also long inline targeting options above 255 characters are now supported. This is useful if a single inline survey is to be used across multiple page templates and thus multiple targets are…
Console Performance Improvements & Security Upgrades
Faster console page loads!
Target Surveys Based On User’s Previous Responses
Targeting Surveys Based On User/Device’s Custom Data Attributes
You can now easily target surveys based on a user’s device custom data. For example, maybe you want to only ask a question to users/devices who have over 50,000 loyalty program points. This feature works in conjunction with device/user-level custom data for the current user. The device/user custom data can be set on any…
Targeting Surveys Based On Pageview & Session Behavior
Suppress survey display if target div isn’t on page
“Inline” surveys that target a particular part of the page will no longer display if the target div isn’t found. Previously the survey rendered at the bottom of the page.
Device-level Custom Data
It’s now possible to set custom data that persists for the current device/user across surveys. For example, maybe you want to attach the current user’s loyalty program point balance and internal customer segmentation. The custom data can then be used for: Segmentation analysis. e.g., comparing user satisfaction based on point balance.…
Maximum answers changed from 6 to 10. Enhanced Free Text widget formatting. Added support for advanced question-level formatting. Fixed XLSX export for large reports. Fixed bug related to percentages with date filtering.