360 Micro Survey Insights
Put customer feedback at the center of every critical business decision using our unique approach.
Progressively add user preferences and needs at every customer touchpoint to deliver deeply personalized experiences.
Drive your most important site metrics via customizable Action Bar site widget.
Our Unique Micro Surveys Ask 1-2 Questions Right In The Context of The User’s Experience.
Integrate Customer Feedback Data With Analytics, CRM, and Personalization To Unlock New Insights
Implement Evidence-based Enhancements; Hypothesize & Iterate.
Other “intercept” surveys waste users’ time by asking tons of questions that provide minimal value — usually questions you can easily answer with web analytics.
Our approach is different — just ask the critical questions that will inform your decision-making today. And then embed each question seamlessly into the users’ experience.
Here’s a Micro Survey in Action:
Driven by in-context display and micro survey format, Pulse Insights attracts high response rates, which in turn enables faster improvements and results.
Our approach helps companies become more agile and transform to continuously improve.
Pulse Insights isn’t just about asking if users were satisfied or if they would recommend to a friend! That information is important, but is also backward-looking.
Pulse Insights is all about gathering forward-looking insights needed to optimize your business today. We maintain an ever-improving library of questions that will put you on the fast path.
Pulse Insights has third party data integration at its core. Connecting Voice of Customer data to the rest of your tech stack amplifies the value of the whole ecosystem.
All leveraging a shared User ID, so you can gain insights across channels.