The Platform That Turns Listening Into Business Impact

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Many platforms help you listen.

Few help you act.

Traditional surveys interrupt.

Ours feel native.

Others surface insights.

We drive automated impact.

Everyone talks about being customer-centric.

Pulse Insights makes it operational.

Contextual Microsurveys

Surveys that don't feel like surveys

Embedded directly into your experience, Pulse Insights captures real-time, high-quality feedback without interrupting users. Short, targeted, respectful—and triggered by behavior.

Why it matters

You get high quality, in the moment data from users, exactly when it counts most.

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Signature "Inline" Tech

Easily place surveys as a part of your page with no pop-ups or tech team involvement.

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100% on-brand

Responsive, accessible, and easy to implement.

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From Signal To Action

The Future of Feedback Is Automated

Pulse Insights combines AI insights with always-on agent teams and built-in impact. You don’t just learn from your customers—you adapt in real time and improve automatically.

AI-Powered Insights

Analyze open-text feedback in real-time, prioritizing what matters, spotting patterns, and surfacing hidden opportunities.

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Automated Workflows

Whether it’s updating personalization or optimizing media, we turn feedback into live improvements—automatically.

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AI Agent Teams

Our AI Agents validate feedback, compare it to benchmarks, and route it to the right person or system—24/7.

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Connected To Action

Your data, enriched. Your systems, empowered. Pulse connects to Personalization, Media, and other systems so that feedback optimizes expereinces automatically.

  • Real-time Reporting

  • API Data Exports

  • Raw Data Via Excel

  • AI Project Briefs

  • AI Compliance Review Docs

  • Scheduled Reports

  • In-Platform BI Reporting

  • AI AutoTag

  • AI Next Learning Opportunities

  • AI Free Text Summaries

Integrations

Your Data Fully Activated

Integrate real-time customer feedback across systems to power smarter decisions and sharper execution.

Use Cases

How Clients Use Pulse Insights

Pulse connects feedback directly to the outcomes your team is accountable for—adoption, conversion, personalization, communication, and more. These are just a few ways our clients turn insights into impact.

Improve Product Adoption

Real-time reactions to new features

Boost Conversion Rates

Identify and remove digital friction

Enhance Personalization

Use explicit preferences, not just inferences

Optimize Email Outreach

Know what people actually think of your messages

Quantify UX Impact

Tie VoC directly to revenue and KPIs

Optimize Media Spend

Make ad platforms smarter using real customer feedback

We Make It Easy

Launch Fast. Learn Faster.

You don’t need months of onboarding or an internal task force to use Pulse. Our platform is intuitive by design—and backed by a team that helps you turn insights into outcomes with confidence.

Easy to Launch. Easy to Use.

Add our tag once and you’re ready to roll. Surveys, targeting, and insights are all managed through our intuitive dashboard—no ongoing dev work required.

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Guidance That Drives Results

From day one, we help you connect feedback to your biggest goals—backed by proven playbooks and a hands-on team that works with your stakeholders.

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What's next?

What's next?

What's next?